We use a rigorous selection process so we ensure we are selecting carers with the relevant experience and training in care. Managing Care provide further in house training before our carers are assigned to our clients. All our carers are employed directly and we process their payroll in-house, which includes their tax, National Insurance and we are responsible for their holiday pay and sickness pay. All carers will carry out a Criminal Record Bureau (CRB) check and four references are followed up by our recruitment team.
Our Carers are regularly checked by our supervisor or Care Manager to ensure their work is carried out correctly as well as ensuring our carers they have the right support by our management team.
Our Carers are awarded on a regular period for recognition and their commitment to care. This is done through Internal Awards, certificates, payment bonus, as well as National Awards. Such awards have received support from across the social care sector, including the Department of Health, the Association of Directors of Adult Social Services (ADASS), Ceretas, the English Community Care Association (ECCA), the Social Care Institute for Excellence (SCIE), theNational Skills Academy and Skills for Care.